MICEtribe Terms & Conditions
Welcome to MICEtribe (“Company”, “we”, “our”, “us”). By accessing or using our Services, systems, or products, you (“User”) agree to be bound by these Terms and Conditions (“Agreement”). This Agreement applies to Organizers, Clients, Attendees, and temporary Crew members. Please read it carefully.
1. Definitions
- MICEtribe: An event management system and its associated Services operated by Contactless.io OÜ and its group entities.
- User: Any individual or entity accessing or using the Company’s Services, including but not limited to Clients and temporary Crew.
- Organizer: Any person or entity that uses MICEtribe to create, manage, and execute events.
- Attendee: An individual registering to attend an event organized via MICEtribe.
- Crew: Support staff hired by Organizers to work on event logistics during the event.
- Services: Refers to software solutions, products, systems, and related services provided by the Company.
- Software: The application and platform developed by MICEtribe for event management and registration services, including all related tools and functionalities.
- EMS (Event Management System): A software platform designed for creating, managing, and facilitating event registrations, Attendee engagement, and event logistics.
- Data Owner: Refers to Attendee the person who registers through our system to attend an event. The Visitor provides their own information (such as name, email, etc.) and remains the owner of that personal information.
- Data Controller: Refers to the Organizer, who decides how the Visitor’s information will be used (for example, sending event updates, events invitations, etc.). The Organizer is responsible for determining the purpose of collecting and using the data.
- Data Processor: Refers to MICEtribe, which, under this Agreement, processes the personal data in accordance with the instructions of the Data Controller, without owning or using such data independently, and implements the necessary technical and organizational measures to protect the data, in compliance with the General Data Protection Regulation (GDPR) and other applicable legislation.
2.Responsibilities of Users
2.1 Acknowledgements of Users:
(a) Users acknowledge that they are solely responsible for the content they create, transmit, or display when using our Services. We will not be held liable for any damages or losses caused by such content.
(b) Users understand that content displayed as part of the Services may be protected by intellectual property rights, copyrights, and they are prohibited from modifying, renting, leasing, selling, or creating derivative works based on this content.
(c) MICEtribe reserves the right to review and remove any content that violates these Terms or is deemed harmful, offensive, or illegal.
(d) The role of the Company shall be limited to processing data received from the Organizer in accordance with the Organizer’s instructions, and the Company shall have no responsibility for the accuracy or correctness of such data.
2.2 User Conduct
Users agree not to send, display, post, submit, publish, or transmit any content that:
(a) Is deceptive, misleading, or otherwise violates consumer protection laws;
(b) Infringes upon the intellectual property rights or copyrights of any third party;
(c) Impersonates any individual or entity;
(d) Encourages or promotes illegal activities;
(e) Is unlawful, defamatory, libelous, offensive, or otherwise inappropriate.
Users consent to the use of their data in accordance with MICEtribe’s Privacy Policies.
3. Restrictions
Users shall not:
(a) License, sublicense, sell, resell, transfer, rent, lease, assign, distribute, disclose, or otherwise exploit the products or Services to any third party for commercial purposes.
(b) Engage in fraudulent activities or infringe upon intellectual property rights, including copyright, trademarks, and trade secrets.
(c) Engage in activities that promote illegal drugs, violate export control laws, money laundering, support illegal gambling, or encourage criminal conduct.
(d) Use the products or Services for benchmarking, competitive analysis, or any other purpose unrelated to their intended use, such as acting as an application service provider, reverse engineer, or attempting to discover any source code, methodologies, or algorithms underlying the products or Services by decompiling, disassembling, or reverse engineering them. as detailed in Clauses 5 and 6.
(e) Attempt to gain or allow unauthorized access to the products, Services, or related systems or networks, including engaging in activities such as penetration testing, denial-of-service attacks, or similar actions.
(f) Allow competitors or any unauthorized third parties to access the products or Services.
(g) Assist or enable others (including Users) to engage in any of the foregoing activities.
(h) Violate any applicable laws or regulations when using the products or Services.
(i) Remove, obscure, or modify a copyright or other proprietary rights notice in the products or Services.
(j) Engage in headhunting, replication, or extraction of MICEtribe’s intellectual property, copyrights, computer methods, User Experience, or other materials for their own use or the benefit of others without MICEtribe’s consent, as detailed in Clauses 5 and 6
4. Unauthorized Copying and Third-Party Violations
In the event any User or third party copies, reproduces, or otherwise exploits any part of the MICEtribe Platform or Services without authorization, MICEtribe reserves the right to pursue all available legal actions immediately and claim full compensation for all damages, direct or indirect, in addition to any statutory remedies.
5. Protection of UX Elements, Copyrights and Platform IP
5.1 User acknowledges that MICEtribe’s unique User Experience, look and feel, navigational flows, layout, interactive behaviors, and presentation (collectively, “UX Elements”) are valuable Intellectual Property, copyrights and trade secrets of MICEtribe. User shall not and shall not assist, enable, or permit any third party to: copy, imitate, reproduce, adapt, extract, reuse, create derivative works of, decompile, disassemble, reverse engineer, or attempt to replicate the UX Elements, whether directly or by producing substantially similar products, designs, user flows, or interactions intended to provide the same or similar user perception. This protection—including but not limited to- copyrights, system logic, algorithms, workflow methods, computer methods, look and feel, source code, Source Logic, trademarks, trade dress, trade secrets, patents, industrial designs, object code, APIs, user interfaces, screen layouts, graphical elements, workflows, User Experience designs, navigation flows, features, functionalities, algorithms, and data schemas, etc. And User acknowledges that all the above are the exclusive property of MICEtribe.
5.2 Users are granted a non-exclusive, non-transferable, and revocable license to utilize our Software and Services solely for internal purposes. This license does not permit any extraction, reverse-engineering, copy, or unauthorized modification of the Software or Services.
5.3 Users agree to take all reasonable steps to protect the intellectual property rights, copy rights, computer methods, etc. of MICEtribe and to notify MICEtribe of any unauthorized use or infringement.
5.4 Users acknowledge that they may not use any trademarks, service marks, or logos associated with MICEtribe in any manner that may cause confusion regarding ownership.
5.5 Users acknowledge that using our Services or products does not constitute a sale and does not transfer any ownership rights in the products, Services, or developed materials to them. All rights not expressly granted are reserved by MICEtribe.
6. Protection Against Unfair Competition and System Imitation
6.1 If any of MICEtribe’s competitors are found to be registered on MICEtribe’s system—whether using their own name, the name of any of their representatives, a third party’s name, a false identity, or any other form of disguise—and MICEtribe discovers that such competitor has, directly or indirectly, copied, reproduced, imitated, or otherwise used any part of MICEtribe’s system, features, workflows, User Experience elements, computer methods, or other Intellectual Property, etc. MICEtribe reserves the right to immediately demand that such materials be removed, deleted, or otherwise taken down from use or public access.
6.2 The competitor shall promptly comply with such request without delay. The removal or deletion of such copied or derived materials shall not prejudice MICEtribe’s right to pursue any and all legal remedies, claims for damages, or statutory penalties available under applicable laws or through judicial proceedings.
7. Confidential Information
7.1 The User acknowledges that during their relationship with MICEtribe, they may receive information that is proprietary or confidential (“Confidential Information”), including, but not limited to, business plans, financial data, code, methods, User experience, Software, and personal information, unless otherwise required by law.
The User agrees to:
(a) Keep all Confidential Information strictly confidential and not disclose it to any third party without prior written consent from MICEtribe.
(b) Use Confidential Information solely for the purpose of utilizing the Services provided by MICEtribe.
(c) Take all reasonable measures to protect the confidentiality of the Confidential Information, including implementing security protocols and restricting access to authorized personnel only.
(d) The User’s confidentiality obligations shall remain in effect during the Term of the Services and shall continue for as long as the information remains confidential, regardless of the termination or expiration of this Agreement.
8. Non-Solicitation of Employees
The User agrees not to directly or indirectly solicit, recruit, or hire any employees, contractors, or talents of MICEtribe for a period of Five (5) years following the termination of these Terms and Conditions. This restriction applies to all forms of solicitation, including but not limited to direct approaches, advertisements, or any other means of recruitment.
9. Accuracy of Information and Unauthorized Use
Users must provide accurate, truthful, and complete information when registering or using MICEtribe. Users may not provide false, misleading, or fictitious data, use another individual’s data, identity, or credentials, or access MICEtribe Services through competitors or third parties using real, fictitious, or disguised names. Any violation allows MICEtribe to immediately terminate the User’s account or access. MICEtribe reserves the right to demand removal of any copied content or data and to prosecute any User who violates this provision to the fullest extent of the law.
10. Evidence and Registration; Preservation of Records
MICEtribe reserves the right to maintain, preserve, and register records, data logs, diagnostic and usage data, and other evidence of usage, authorship, and creation related to the Platform, its Services.
11. Enforcement and Injunctive Relief
User acknowledges that any actual or threatened breach of these Terms, particularly those concerning Intellectual Property, Confidential Information, or proprietary systems, would cause irreparable harm to MICEtribe for which monetary damages may be inadequate. Accordingly, MICEtribe shall be entitled to seek immediate injunctive relief, specific performance, and any other equitable remedies in addition to all other rights and remedies available under law or equity.
12. Refund Policy
12.1 MICEtribe’s refund policy protects both the Attendee and MICEtribe’s financial interests. Refunds are determined by the Organizer’s own policy, but in the absence of a clearly defined policy, MICEtribe’s default terms will apply:
(a) Organizer-Defined Policy: Each Organizer must provide a refund policy that covers event cancellations, changes, or voluntary Attendee cancellations. MICEtribe will adhere to these policies unless they are absent or unclear.
(b) MICEtribe Refund Policy: If an Organizer does not provide clear refund terms, MICEtribe will offer refunds for purchases made within two weeks of the transaction date, subject to deduction of payment processing fees and refund fees. Refunds will only be issued if MICEtribe still holds the funds at the time of the refund request.
(c) Voluntary Cancellations: If Attendees voluntarily cancel their registration and the Organizer’s terms do not cover such cancellations, MICEtribe will process refunds within two weeks of purchase, after deducting applicable fees, provided MICEtribe has not yet transferred the funds to the Organizer.
(d) Event Cancellations or Failures: In cases where the event is cancelled or the Organizer fails to deliver the promised services, MICEtribe will process refunds based on its default refund policy, provided the request is made within two weeks of the event date and MICEtribe holds the funds
13. Limitation of Liability
13.1 To the fullest extent permitted by law, MICEtribe, its affiliates, and licensors shall not be liable for:
(a) Any indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, data, or goodwill, arising from the use of its Services.
(b) Business interruptions, loss of business opportunities, or other consequential damages, even if notified of the possibility of such damages.
(c) If the User engages in any business, arrangement, or interaction with a third party through or in connection with MICEtribe’s Services, the User assumes full responsibility for any harm, loss, or damage caused to the third party. MICEtribe shall not be responsible for compensating or resolving such third-party claims, and all disputes shall be settled directly between the User and the third party.
(d) Any breach of this Agreement by you. You must immediately notify MICEtribe and take necessary steps, including terminating access for any authorized user if there is a compromise of security or unauthorized use. MICEtribe shall not be liable for any damages incurred by the User or third parties resulting from such breaches.
14. Updates to Terms, Services, and Fees
14.1 MICEtribe may modify these Terms and Conditions from time to time.
14.2 The Software may periodically download and install updates automatically. These updates aim to enhance, improve, and advance the Services and may include bug fixes, upgraded features, or new software modules. Continued use of the Services constitutes acceptance of the revised terms.
14.3 MICEtribe reserves the right to modify, increase, or adjust the fees for its Services at any time at its sole discretion. Such changes shall become effective upon publication.
15. Termination
15.1 MICEtribe may terminate this Agreement at any time by providing thirty (30) days written notice to the User.
15.2 MICEtribe may terminate this Agreement immediately if:
(a) The User breaches any provision of these Terms and Conditions.
(b) Legal obligations require termination or if providing the Services becomes unlawful due to changes in applicable law or regulation; or
(c) If the User is found to be acting in a manner harmful to MICEtribe’s interests or systems
16. Derivative Works and Feedback Ownership
16.1 Any ideas, feedback, suggestions, or derivative works provided by the User relating to the Platform or its Services shall automatically become the sole and exclusive property of MICEtribe.
16.2 MICEtribe shall have full rights to use, modify, reproduce, and commercialize such contributions without restriction or obligation to the User.
17. Regulatory Compliance and Jurisdiction
17.1 Each Party affirms and guarantees to the other that it has obtained, where required by law or regulatory authority, all necessary registrations, permits, licenses, including but not limited to data protection laws (such as GDPR), intellectual property laws, Copy Rights laws and event-specific legal requirements, and approvals necessary in any relevant country for it to fulfil its obligations under this Agreement.
17.2 These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Estonia. Any disputes arising hereunder shall first be resolved through internal mediation between the Company and the User.
17.3 MICEtribe may bring proceedings in any jurisdiction where MICEtribe or any of its Affiliates maintains an office or operations either through the parent company or any of its affiliates, or through authorized collection agencies, where the User is domiciled or ordinarily resident, or where the alleged infringement, breach, or wrongful act occurred. MICEtribe may, at its sole discretion, seek injunctive or other equitable relief in such jurisdiction to protect its Intellectual Property Rights, Confidential Information, or Platform. The exercise of this right shall not limit or prejudice MICEtribe’s ability to pursue or continue proceedings in the primary governing jurisdiction identified above.
18. Contact Information
Questions or complaints: help@contactless.io