Terms & Conditions

Welcome to MICEtribe (“Company”, “we”, “our”, “us”). By accessing or using our Services, systems, or products, you (“User”) agree to be bound by these Terms and Conditions (“Agreement”). This Agreement applies to Organizers, clients, Attendees, and temporary Crew members.
Please read it carefully.

1. Definitions

  • MICEtribe: An event management system and its associated Services operated by Contactless.io OÜ and its group entities.
  • User: Any individual or entity accessing or using the Company’s Services, including but not limited to clients and temporary Crew.
  • Organizer: Any person or entity that uses MICEtribe to create, manage, and execute events.
  • Attendee: An individual registering to attend an event organized via MICEtribe.
  • Crew: Support staff hired by Organizers to work on event logistics during the event.
  • Services: Software solutions, products, systems, and related services provided by the Company.
  • Software: The application and platform developed by MICEtribe for event management and registration services, including all related tools and functionalities.
  • EMS (Event Management System): A software platform designed for creating, managing, and facilitating event registrations, Attendee engagement, and event logistics.

2. Responsibilities of Users

  • 2.1 Acknowledgements of Users:
    • Users acknowledge that they are solely responsible for the content they create, transmit, or display when using our Services. We will not be held liable for any damages or losses caused by such content.
    • Users understand that content displayed as part of the Services may be protected by intellectual property rights, and they are prohibited from modifying, renting, leasing, selling, or creating derivative works based on this content.
    • MICEtribe reserves the right to review and remove any content that violates these Terms or is deemed harmful, offensive, or illegal.
  • 2.2 Users agree not to send, display, post, submit, publish, or transmit any content that:
    • Is deceptive, misleading, or otherwise violates consumer protection laws;
    • Infringes upon the intellectual property rights of any third party;
    • Impersonates any individual or entity;
    • Encourages or promotes illegal activities;
    • Is unlawful, defamatory, libelous, offensive, or otherwise inappropriate.
    Users consent to the use of their data in accordance with MICEtribe’s privacy policies.

3. Restrictions

  • License, sublicense, sell, resell, transfer, rent, lease, assign, distribute, disclose, or otherwise exploit or make available the products or Services to any third party for commercial purposes.
  • Engage in fraudulent activities or infringe upon intellectual property rights, including but not limited to copyright, trademarks, and trade secrets.
  • Engage in activities that promote illegal drugs, violate export control laws, money laundering, support illegal gambling, or encourage criminal conduct.
  • Use the products or Services for benchmarking, competitive analysis, or any other purpose unrelated to their intended use, such as acting as an application service provider, reverse engineer, or attempting to discover any source code, methodologies, or algorithms underlying the products or Services by decompiling, disassembling, or reverse engineering them.
  • Attempt to gain or allow unauthorized access to the products or Services or related systems or networks, including engaging in activities such as penetration testing, denial-of-service attacks, or similar actions.
  • Allow competitors or any unauthorized third parties to access the products or Services.
  • Assist or enable others (including Users) to engage in any of the foregoing activities.
  • Violate any applicable laws or regulations when using the products or Services.
  • Remove, obscure, or modify a copyright or other proprietary rights notice in the products or Services.
  • Engage in headhunting, replication, or extraction of MICEtribe’s intellectual property for their own use or for the benefit of others without MICEtribe’s consent.

4. Limitation of Liability

  • To the fullest extent permitted by law, MICEtribe, its affiliates, and licensors shall not be liable for:
    • Any indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, data, or goodwill, arising from the use of its Services.
    • Business interruptions, loss of business opportunities, or other consequential damages, even if notified of the possibility of such damages.
    • If the User engages in any business, arrangement, or interaction with a third party through or in connection with MICEtribe’s Services, the User assumes full responsibility for any harm, loss, or damage caused to the third party. MICEtribe shall not be responsible for compensating or resolving such third-party claims, and all disputes shall be settled directly between the User and the third party.
    • Any breach of this Agreement by you. You must immediately notify MICEtribe and take necessary steps, including terminating access for any authorized user if there is a compromise of security or unauthorized use. MICEtribe shall not be liable for any damages incurred by the User or third parties resulting from such breaches.

5. Refund Policy

  • MICEtribe’s refund policy protects both the Attendee and MICEtribe’s financial interests. Refunds are determined by the Organizer’s own policy, but in the absence of a clearly defined policy, MICEtribe’s default terms will apply:
    • Organizer-Defined Policy: Each Organizer must provide a refund policy that covers event cancellations, changes, or voluntary Attendee cancellations. MICEtribe will adhere to these policies unless they are absent or unclear.
    • MICEtribe Refund Policy: If an Organizer does not provide clear refund terms, MICEtribe will offer refunds for purchases made within two weeks of the transaction date, subject to deduction of payment processing fees and refund fees. Refunds will only be issued if MICEtribe still holds the funds at the time of the refund request.
    • Voluntary Cancellations: If Attendees voluntarily cancel their registration and the Organizer’s terms do not cover such cancellations, MICEtribe will process refunds within two weeks of purchase, after deducting applicable fees, provided MICEtribe has not yet transferred the funds to the Organizer.
    • Event Cancellations or Failures: In cases where the event is cancelled or the Organizer fails to deliver the promised services, MICEtribe will process refunds based on its default refund policy, provided the request is made within two weeks of the event date and MICEtribe holds the funds.

6. Confidential Information

The User acknowledges that during their relationship with MICEtribe, they may receive information that is proprietary or confidential (“Confidential Information”), including, but not limited to, business plans, financial data, code, methods, Software, and personal information, unless otherwise required by law.

  • Keep all Confidential Information strictly confidential and not disclose it to any third party without prior written consent from MICEtribe.
  • Use Confidential Information solely for the purpose of utilizing the Services provided by MICEtribe.
  • Take all reasonable measures to protect the confidentiality of the Confidential Information, including implementing security protocols and restricting access to authorized personnel only.
  • The User’s confidentiality obligations shall remain in effect during the Term of the Services and for three (3) years following termination.

7. Intellectual Property Rights

  • All rights, title, and interest in and to our products, Services, and developed materials—including, but not limited to, all intellectual property rights such as copyrights, trademarks, service marks, patents, and trade secrets—are owned exclusively by MICEtribe.
  • Users are granted a non-exclusive, non-transferable, and revocable license to utilize our Software and Services solely for internal purposes. This license does not permit any extraction, reverse-engineering, or unauthorized modification of the Software or Services.
  • Users agree to take all reasonable steps to protect the intellectual property rights of MICEtribe and to notify MICEtribe of any unauthorized use or infringement.
  • Users acknowledge that they may not use any trademarks, service marks, or logos associated with MICEtribe in any manner that may cause confusion regarding ownership.
  • Users acknowledge that using our Services or products does not constitute a sale and does not transfer any ownership rights in the products, Services, or developed materials to them. All rights not expressly granted are reserved by MICEtribe.

8. Non-Solicitation of Employees

The User agrees not to directly or indirectly solicit, recruit, or hire any employees, contractors, or talents of MICEtribe for a period of Five (5) years following the termination of these Terms and Conditions. This restriction applies to all forms of solicitation, including but not limited to direct approaches, advertisements, or any other means of recruitment.

9. Updates to Terms, Services and Fees

  • MICEtribe may modify these Terms and Conditions from time to time.
  • The Software may periodically download and install updates automatically. These updates aim to enhance, improve, and advance the Services and may include bug fixes, upgraded features, or new software modules. Continued use of the Services constitutes acceptance of the revised terms.
  • MICEtribe reserves the right to modify, increase, or adjust the fees for its Services at any time at its sole discretion. Such changes shall become effective upon publication.

10. Termination

  • MICEtribe may terminate this Agreement at any time by providing thirty (30) days written notice to the User.
  • MICEtribe may terminate this Agreement immediately if:
    • The User breaches any provision of these Terms and Conditions.
    • Legal obligations require termination or if providing the Services becomes unlawful due to changes in applicable law or regulation; or
    • If the User is found to be acting in a manner harmful to MICEtribe’s interests or systems.

11. Regulatory Compliance and Jurisdiction

  • Each Party affirms and guarantees to the other that it has obtained, where required by law or regulatory authority, all necessary registrations, permits, licenses, including but not limited to data protection laws (such as GDPR), intellectual property laws, and event-specific legal requirements, and approvals necessary in any relevant country for it to fulfil its obligations under this Agreement.
  • These Terms shall be governed by the laws of Estonia. Any disputes arising shall first be addressed through internal mediation between MICEtribe and the User. If unresolved, legal action may be taken in the courts of Estonia.

12. Contact Information

For questions, complaints, or comments, Users can contact MICEtribe at: help@contactless.io